Support

Capturing says permission is missing

Open System Settings › Privacy & Security › Screen Recording, turn on CapMark, then quit and reopen CapMark.

Screen Pen doesn't respond when I hold the key

Open System Settings › Privacy & Security › Input Monitoring, turn on CapMark, then quit and reopen CapMark. Toggle mode uses a shortcut and doesn't need this permission.

Restoring CapMark Pro

Open Preferences › General and click Restore Purchase. Make sure you're signed in with the Apple Account you bought it with.

Translation isn't working

Check that your network can reach the selected service, or choose another one in Preferences › OCR & Translation. The free version and built-in Google translation are limited to 20 a day.

Contact

For questions or suggestions, email ln_concat@163.com.